DATA CONTROLLER
The Data Controller is Adriano viajes s.a, located at Calle Canalejas 22, 4 planta (Seville), Spain.
Privacy Principles
At Adriano viajes s.a, we are committed to continually working to safeguard your privacy when processing your personal data and to providing you with the clearest and most comprehensive information possible at all times. We encourage you to carefully read this section before sharing your personal data with us.
If you are under the age of 14, please do not provide us with your personal data without the consent of your parents or legal guardians.
In this section, we explain how we process data of individuals associated with our organisation. Our principles are as follows:
- We do not request personal information unless it is necessary to provide the services you require.
- We never share personal information unless legally required or with your explicit consent.
- We will never use your personal data for purposes other than those described in this privacy policy.
- Your data will always be processed with an appropriate level of protection in accordance with data protection legislation and will not be subject to automated decision-making.
This privacy policy has been drafted in accordance with current data protection laws:
- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
- Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD).
- Royal Decree 1720/2007, of 21 December (RLOPD).
This privacy policy is dated 25 May 2018.
We may update this policy to reflect changes in data processing criteria, legal compliance, or to improve its clarity. The date of the latest update will always be shown so you can verify its validity.
Data Processing Activities
CONTACT DATA PROCESSING
Purpose: To respond to enquiries, requests or queries received via the website, email or phone, and to provide follow-up.
Legal basis: Data subject’s consent.
Recipients: No data will be shared with third parties.
Retention period: Data will be retained for as long as necessary to fulfil the purpose for which it was collected and to determine any potential liabilities arising from said purpose or data processing.
CLIENT DATA PROCESSING
Purpose: To manage client relationships, invoicing and payments. To send offers of similar or complementary products/services.
Legal basis: Contractual relationship and legitimate interest.
Recipients: Your data may be disclosed to the relevant public authorities as required by applicable legislation. Data will only be shared with third parties if necessary to provide the service.
Retention period: Data will be kept indefinitely after the legally required retention period, or until you request its deletion.
MARKETING DATA PROCESSING
Purpose: To provide information about products and services we believe may be of interest to you. Each marketing communication will include the option to unsubscribe.
Legal basis: Data subject’s consent.
Recipients: No data will be shared with third parties.
Retention period: Data will be retained indefinitely unless you request its deletion or no engagement occurs after several communications.
HR DATA PROCESSING
Purpose: To evaluate the CV you provide for participation in recruitment processes.
Legal basis: Data subject’s consent.
Recipients: No data will be shared with third parties.
Retention period: Data will be kept for no longer than 5 years.
CCTV DATA PROCESSING
Purpose: Surveillance of facilities and workplace monitoring.
Legal basis: Legitimate interest of the Data Controller.
Recipients: Images may be shared with law enforcement, judicial authorities, and the public prosecutor’s office.
Retention period: Data will be retained for no more than 1 month.
YOUR RIGHTS
You have the right to request a copy of your personal data, to rectify inaccurate or incomplete data, and to request its deletion when it is no longer necessary for the purposes for which it was collected.
You also have the right to restrict processing of your data and to receive your personal data in a structured, commonly used, and machine-readable format.
You may object to the processing of your personal data in certain circumstances, particularly if we are not required to process it for contractual or legal reasons, or if it is used for direct marketing purposes.
If you have given your consent, you may withdraw it at any time. From that point, we will stop processing your data, or at least stop using it for the specific purpose for which consent was given. Withdrawing consent will not affect the lawfulness of any processing carried out while the consent was in place.
Please note that some rights may be limited — for example, if fulfilling your request would involve disclosing information about another person, or if we are required to retain certain data due to legal obligations or legitimate interests, such as defending against claims, or where freedom of expression and information must prevail.
You can contact us using the details provided in the “Data Controller” section, and must include a copy of an identification document (such as a national ID card or passport).
You also have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or significantly affects you.
If you believe your rights have been infringed — for example, if we have not responded to your request — you have the right to lodge a complaint with your national Data Protection Authority, or with the Spanish Data Protection Agency if you reside in Spain.
Additional Information
Processing of Your Data Outside the European Economic Area (EEA)
We may use services provided by third-party vendors located outside the EEA. These providers are certified under the EU–US Privacy Shield Framework, approved by EU data protection authorities.
- GOOGLE: Cloud services and email – More info
- MICROSOFT: Cloud services, Skype communications, email – More info
- AMAZON: Cloud services – More info
- DROPBOX: Cloud storage, file synchronisation and sharing – More info
- MAILCHIMP: Email campaign management – More info
- WHATSAPP: Instant messaging and file sharing – More info
Links to Third-Party Websites
Our website may occasionally contain links to other websites. It is your responsibility to review the privacy policies and legal terms applicable to each third-party site.
Third-Party Data
If you provide us with data belonging to third parties, you are responsible for informing them beforehand as required by Article 14 of the GDPR.